Contact & Support
We are here to help. Reach out through any channel below.
Primary Contact
Email Support
support@dakgyan.inResponse SLA
All queries are acknowledged within 24 hours and resolved within 24–48 business hours.
Official Entity Details
Entity Name
Sniper AI Labs
Type
Registered Indian MSME (Sole Proprietorship)
UDYAM Registration
UDYAM-MH-20-0288154
Operational Address
Hudkeshwar Road, Nagpur, Maharashtra, India — 440034
Support Categories
General Queries
For questions about features, syllabus coverage, exam guides, or platform usage.
Payment & Billing
For subscription activations, invoice requests, payment failures, or double-debit issues.
Note: Include your registered email and transaction ID for faster resolution.
Grievance Escalation
For unresolved complaints or formal grievances under the Consumer Protection Act, 2019 or IT Act, 2000.
Grievance Officer: Sniper AI Labs (Proprietor)
Acknowledge within 24 hours, resolution within 15 business days.
Operating Hours
Monday to Saturday, 10:00 AM – 6:00 PM IST.
Closed on Sundays and national holidays.